We ship our packages via UPS Ground and USPS. Most orders ship out in 3 to 5 business days. Because our products are handmade by artisans from around the world, some pieces may not be immediately available. These special order items may take 6-12 weeks. We will contact you in the event of a delay. If your order needs to ship sooner, please email us at [email protected] or call (773) 525-3500.
U.S. Domestic Shipping Charges (48 continental states)
Shipping charges for orders shipped within the U.S. are calculated during the checkout process:
|Order Total||Shipping Charge|
|$125 and over||FREE!|
International and Overseas Shipping
Additional charges will apply to international orders as well as orders shipping to Alaska, Hawaii, AA, AE, or AP addresses, and any territory outside the continental U.S. Please email [email protected] or call (773)525-3500 for a quote.
You may choose to have your order expedited via Next Day or 2nd Day service. Please call (773)525-3500 to arrange for rush delivery.
Furniture items are more expensive to ship because of their weight and size. There is a delivery surcharge for these items. Please email [email protected] or call (773)525-3500 for a quote.
If you are not completely satisfied with your purchase, you may return or exchange the item in its original condition within 10 days of receipt for a full refund, less the initial shipping cost. No refunds or exchanges will be given on Lifetime Candles, lighting, floral, furniture, rugs, seasonal, discounted merchandise or any custom or special order merchandise. Thank you for your business!
First call Tabula Tua for a return authorization at (773)525-3500. Then ship the package to:
Attn: Web Returns
1015 W. Armitage Ave.
Chicago, IL 60614
All return packages must be postmarked within 10 days of the receipt of the order to receive merchandise refunds.